Return Policy
All purchases (including regular-priced items and sale items) can be returned within 30 days after you have received the last package of your order.
Items must be unused, undamaged, and in original packaging with all tags attached. If not, the buyer is responsible for all incurred fees and no refund will be issued.
Custom-made products are not eligible for return unless defective.
Return Shipping & Address
Return shipping costs are the responsibility of the customer.
US customers will be provided with a local return warehouse address.
Customers in other countries with local return warehouses may contact us for the address.
How to Return
Email your return or exchange request with your order number to: service@leosware.com
We will review your request within 24 hours and provide return instructions.
Refunds will be processed within 3-5 business days after we receive the returned item(s).